What Every Architect and Designer Should Know About "Project Delays"
Unfortunately, a custom waterfall project demands a lot more than your creative vision. Combine your design with cutting-edge technology. Add rigorous standards of engineering. Then top it off with almost superhuman levels of coordination ...
And it still isn't enough!
The cold, hard reality of our industry is that challenges and compromises constantly come up. But when a trade exploits the "industry standard" and delays your project by a few days (sometimes longer), well, that's when the real headaches start.
You've heard the excuses -- everything from being late with material deliveries to being unable to communicate with other trades ... From not returning a simple phone call to having a complete lack of understanding for the language of design.
They see our profession as something other than a dedicated team effort.
Well, I see it differently.
My name is Steven Wander. I’m the founder and CEO of Harmonic Environments. Let me ask you a question:
Are your relationships hurting your reputation?
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HE is pleased to offer you our Inspiration Blueprint™. This is an excellent resource for designers, architects and specifiers of building products during the visualization and planning process.
Download your FREE pdf NOW!
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I've built hundreds of indoor waterfalls since 1987 so I know how poorly run waterfall projects end in nail-biting frustration, budget devouring delays and (worst of all) have the potential to shatter your reputation with clients.
But I know I'm not just building waterfalls ... I realized many years ago I’m building relationships and reputations that will precede you and me both, long after the project is finished.
My approach has helped me form an enviable list of delighted clients. Not to mention an impressive network of accomplished professionals within the architecture and design community.
It's also why I’m proud to offer the most comprehensive service guarantee in the waterfall business.

- If for any reason you don’t get a response to any request in less than 24 hours -- even if you haven’t engaged us yet -- I’ll deduct $1,000.00 from the cost of your project. The days of forgotten calls and “phone tag” are over -- you get us when you need us. Period.
- If your design isn’t delivered and ready for installation on time I’ll deduct another $2,000.00 from your final costs. This means no headaches over a missed delivery to the site or an AWOL installation team.
- Maintenance is on me for 12 full months. My PureCare™ contract warranties more than just parts and labor. Your client won’t be bothered with almost all maintenance issues, mechanical failure or labor repair costs for a full year.
- FREE ZonePure® upgrades for a year. If a technology improvement or hardware upgrade is available on your design, we’ll contact your client and let them know that we'll provide upgrades free of charge.
I also 'Reserve the Right' to ...
- Surprise checkups after installation. If my maintenance team is in the area they often “just stop by” to make sure everything is working okay. We know your client will appreciate these reminders of your thoughtful choice of our team.
- Blow you away with care you’ve never before experienced in the industry. If you aren’t absolutely thrilled with any aspect of our process, contact, client care, guarantees, warranties (even if there’s something I haven’t covered here) just let us know and I will see to it personally we make it right.
How many other aspects of your project will improve just knowing you never have to worry about the waterfall?
My Watertight Guarantee™ is the best way I can prove how much I value the relationships and reputations of our community. I hold each of my hand-picked team of Engineers, Installation Experts and Artisans to the same level of commitment.
Please accept this valuable gift in appreciation for your visit with us today.
I invite you to download your Inspiration Blueprint™ valued at $97 but yours free as long as you’re a designer.
(Other customers please contact us by phone for details on how to purchase a copy).
This complete waterfall binder includes everything you need to inspire your next award winning space -- even if you’ve never designed a waterfall before.
I've included specs, shop drawings, lighting, materials and a full library of inspiring ideas so you’ll be able to start planning and designing immediately.
I know you'll find this resource extremely useful. Of course, I look forward to hearing that Harmonic Environments is your relationship of choice.
But until then, may all your projects be on time, on budget and watertight!
Click here to immediately download your Inspiration Blueprint™.
Sincerely yours,
Steven.
P.S. If you have any questions we can answer right away -- please don’t stand on formality -- go ahead and call us at (772) 223-9011. My team and I are ready to help with literally every step of the process.
P.P.S. Don’t forget to download your free Inspiration Blueprint™ before you leave the site today. Remember, even if you don't use Harmonic Environments to complete your project, you'll appreciate this valuable resource. Click here to get yours now.
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HE is pleased to offer you our Inspiration Blueprint™. This is an excellent resource for designers, architects and specifiers of building products during the visualization and planning process.
Download your FREE pdf NOW!
|